I received it and noted under the date on the signature that the offer expires in 6 months. We used it right away at a Hampton Inn in North Carolina. It was quite expensive but we were so happy to have the certificate, we didn’t care! Well, I mislaid the certificate but sent it in a full month before the expiration date. I was sent a postcard that the fine print reads that it must be sent in within 30 days of the stay to be valid. I spoke with several people about how deceiving this is to have in large print that you have 6 months and in small print on another of the many sheets, that you have 30 days. No one cared and although they did “review” the claim, they could not redeem the certificate.
I hate to even complain when I see some of the other complaints and the amount of money people have been scammed, but cancer is expensive and this was to be a little getaway before more treatments. Shame on Hilton Grand Vacations and all of their unlawful employees who participate in this shameful business. I hope anyone entertaining any thoughts about these scams gets a chance to read all of the reviews!
It is one sales office against the other as Florida
My wife received a call from Hilton Grand Vacations and was told misinformation about their affiliation with Mariott and Starwood hotels (which we are members with). Once she informed me that she had paid for an Orlando vacation with Hilton, I reminded her that we are Starwood members, so I called to cancel and was told there were “no refunds” once the phone conversation had taken place. A week later, my wife got another call saying that if we don’t book a Hilton vacation within another week, there would be a 50 dollar late fee added every month until we book a vacation with Hilton! This is supposed to be for a vacation but is just high-pressure sales tactics, lies, and seeking arrangement milf stress for my family. We will never stay at a Hilton hotel and I am trying to help others by communicating this to as many people as possible. I hope this helps you to make the right decision regarding Hilton Grand Vacations.
We are HGVC members. We went every alternate year. We were pretty happy with what we have and our use of it. Sales is another story. I have been in 3 HGVC club member presentations since they want to present new properties. Well nothing on presenting new, it is only making a sales pitch. They pull out inventory that they can’t sell and then they knock you down saying your existing timeshare is too expensive or the annual fees are too high. They will say they are the best and the other sites do the same.
This is fraud, and I’ve had to get my bank to change my accounts so that Hilton can no longer place charges against our debit card account without our consent
We would have upgraded but doing the math, we were not as bad as they claimed, meaning the price per point or annual fee per point. We are talking about a couple of hundred dollars although they make it sound like a big deal. We had bought less that at $3 a point. They wanted to sell us at more than $6 a point. They would only trade in by paying what we paid 8 years ago. Anyways, we would have upgraded for more points but their paperwork was a rush. They would not allow a review even if I could snap it and send to my lawyer by phone same day. Then the deed did not math what we were promised. We were getting smaller suites the premium promised. Luckily, I asked for details and a letter explaining so as documents could not be changed. Then they said it was a mistake and if I wanted the premium I had to pay more. So I cancelled and money was credited back.