When you find yourself paying the student loans later otherwise have trouble while making their monthly obligations, this is how you might reach the organization:
- Log in to brand new account you written on the on the web High Ponds account observe and you will do any figuratively speaking.
- E mail us at online payday loans in Fort Smith (800) 236-4300, Friday by way of Tuesday, out-of seven a good.yards. up until nine p.meters. Main Time.
- Use the contact page out of Great Lakes’ contact form in order to demand get in touch with from the current email address.
- Post Faxes in order to (800) 377-5288.
- Send on Higher Ponds, P.O. Container 7860 Madison, WI 53707-7860.
Monitor the Great Lakes figuratively speaking to ensure they are located in great condition and you can safeguard on your own out-of costs, problems for credit ratings, or even the chances of defaulting your own education loan and you will wages being garnished.
High Ponds Student loans are a student-based loan servicer that contracts for the U.S. Company of Education. Because a good servicer, the company accounts for enabling borrowers do charging you and you will repayments getting government student loans. High Lakes Student education loans covers nearly 18% of the many federal education loan membership.
Discover how the education loan account is allotted to Higher Lakes Student education loans and ways to focus on the company to manage your loan cost.
What is High Lakes Student education loans?
Great Ponds Informative Financing Services depends for the Madison, Wisconsin-an element of the Great Ponds region-though it now offers education loan servicing nationwide. It is among six personal companies that price into the U.S. Service out of Studies to handle the charging out-of federal figuratively speaking.
Great Ponds is one of the most aren’t-assigned student loan servicers. Since the past quarterly report, Great Lakes is actually assigned 18% of brand new education loan regularity, the largest percentage of figuratively speaking.
Higher Lakes Student loans was an affiliate out of Nelnet Varied Possibilities, LLC. Nelnet alone handles several% regarding government student loan profile.
Exactly how Great Lake Student education loans Really works
For those who have government college loans, you are automatically tasked a loan servicer who will perform your account and you will money.
After the Training Institution works closely with the university so you’re able to techniques your education loan request and spend money, your account is actually passed out to that loan servicer such as for instance High Lake Student education loans. You do not get to decide and that servicer you are assigned.
Servicers need certainly to contact you just after they’re assigned to take control of your mortgage, usually adopting the first payment of your own education loan disbursement. Which servicer will be your own point off contact for all things relating to your student loans, off earliest charging you towards last payment.
You’ll be able for the membership to be transferred to good the servicer. If it happens, brand new servicer is needed to get in touch with both you and notify you of changes. You can always check your latest servicer on the Federal Scholar Help account.
First, because you won’t need to pay off the figuratively speaking while you’re from inside the college or university, you’ll be able to only have to get in touch with Great Ponds College loans if the enjoys issues or want to look at your balance. Once your repayment months kicks from inside the, Higher Lakes also have:
- Help while you are stressed paying off
- Options to replace your fees bundle, and additionally so you can a living-passionate fees bundle
- Applications to have student loan deferment otherwise forbearance-two ways to suspend or lower your costs temporarily
- Suggestions about whether or not federal student loan consolidation suits you, and the ways to finish the processes when it is
Always unlock correspondence from the education loan servicer. This may incorporate day-sensitive and painful suggestions, for example notice out of skipped repayments otherwise delinquency.
If there’s one concern throughout the if the telecommunications you have received is actually legitimate, you’ll check. Go to and log into your Federal Student Assistance membership to gain access to their federal student loan details, together with your servicers per mortgage.